The brief arrived as a complaint

Vessel moves four thousand trucks a week across northern Europe. Dispatch teams had eleven tabs open to do one job, and half of them were tabs we had built ourselves. The product was not broken. It was layered. Every release had added a surface without removing one.

One screen, one decision

We spent three weeks shadowing dispatchers before nine in the morning. The insight was unglamorous. Every shift begins with the same question: which truck is late, and why. We rebuilt the console around that question and let the rest of the data sit one level down.

A fixed rail holds the fleet. A single live timeline carries the day. Details open in a drawer that never loses your place. Loading states are honest, and nothing moves unless it means something.

What changed

Time per route dropped from four minutes to ninety seconds in the first month. Support tickets about missing trucks stopped almost entirely. We shipped the accompanying design system as part of the same project, so the next six releases were built from the same parts.